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Onboarding Process

Prerequisites

For any processing to be allowed by Utiq, first, a Data Processing Agreement (DPA) must exist between Utiq and the Brand or Publisher.

Please contact onboard@utiq.com to get directed to the appropriate person from our Commercial team to guide you through the process.

Domain(s) Onboarding Details

A Brand or Publisher should provide the following information to Utiq to enable the service:

  • Provide Commercial Contact: The email address of the person(s) that Utiq can contact for commercial issues

  • Provide Technical Contact: The email address of the person(s) that Utiq can contact for technical issues

  • Data Controller: The legal entity that appears in the domain(s)' Privacy Policy page

  • Domain: Domain name(s) (e.g. example.com), all top level domain(s) that are in scope, production and staging ones

  • Confirm CNAME creation: For each of the domains in scope a Utiq subdomain should be created, e.g., for domain example.com a subdomain utiq.example.com should be created. Our identification technology relies on Utiq receiving the user's IP by connecting to Utiq's servers directly, without intermediate proxies or gateways. The domain must resolve to frontend.prod.utiq-aws.net for this to occur. The default setup for the SSL certificate uses Let’s Encrypt and is management automatically by the Utiq platform.
    Important: if you’re using CAA records, as a minimum the utiq.example.com domain must allow the letsencrypt.org domain. For more information see Let’s Encrypt CAA records documentation.
    This sub-domain is required to manage server set 1st party cookies and to limit service and data access, i.e. use the browser’s domain enabled security, for example, CORS.
    Also, whitelist utiqcontent.com, if you selectively whitelist, as Utiq SDK will load a few static files from there (config & SVGs)

  • Sub-Domains: Other Sub-Domains you plan to integrate besides www (e.g. sub1.example.com, sub2.example.com)

  • Domain Production: Let us know which domain(s) is a production one or not (e.g. staging)

  • Channel: The digital property should be Web, App or CTV

  • Stack CMP: The CMP (Consent Management Platform) the domain is using

  • CMP Consent Validity Timeframe: If you use Integrated model, how many months is the consent valid for?

  • Utiq Model: The method of Utiq model - Integrated or Separate

  • URLs Manage Utiq: URL where the domain will host "Manage Utiq" page, ideally with pattern as our docs

  • URLs Privacy Page: URL of the domain Privacy Policy page, where Utiq's privacy policy text will be added

  • Staging Environment: Domain(s)' staging details (e.g. example.com/?testUtiq=1, stg.example.com or stgexample.com)